Advanced Performance Management System

Learning Objectives:

By the end of the training every trainee will be able to:

1: Understand the importance of PMS.

• What is the PMS?
• The value added from using measurable Performance systems
• The cycle of PMS from assessment to launching
• Who Participate in PMS cycle?
• PMS duration cycle.
• Performance Management Vs. Performance Appraisal
• Who should appraise performance?

 2: Explain the methods of Performance Appraisal.

• What’s the history and background of PA Methods?
• Traits Methods (Graphic rating scales / Essay Method)
• Behavioral Methods (Critical Incidents / Behavior Observation Scale (BOS)/Competency Performance Based)
• Common Rating Error
• Results Methods (MBO’s / KPI’s/ OKR’s)
• Balanced Scorecard
• The philosophy behind an effective performance management system

3: Understand KPI’s frameworks in PMS.

• KPIs Types/KPI’s Balance
• Qualitative vs quantitative
• Leading vs lagging
• Efficiency vs effectiveness
• Strategic vs operational
• KPI selection process through value flow analysis
• KPI Alignment from organizational level to individual level
• Business metrics case study
• Target setting techniques

4: Understand the context of using OKR’s Framework

• What are OKRs and what’s their anatomy?
• What’s the value that each component of an OKR framework adds? How?
• How to write powerful Objectives and Key results for every context (organization level, individual level or team level)?
• What’s the difference between OKRs and KPIs and how do they interact with each other?
• What are the best practices when working with OKRs?
• What mistakes should you avoid in OKR implementation?
• How do OKRs relate to other broad organizational planning tools like Mission, Vision, Strategy, Road map?

5: Using the competency Performance Based framework in PMS.  

• Introduction to competencies as enablers to business performance
• Different types of competencies –organizational, leadership, functional and technical
• Use of competencies across core talent processes and the employee life cycle
• Use of competencies in different elements of the performance management processes
• Rating competencies and evidence collection
• Competency based methods of assessing performance of
• Linking performance management to other talent processes) Succession Planning)

6: Conduct performance review meeting

• Importance of performance review meeting
• Review meeting process
• Coaching principles needed

7: Understand Rewarding System based on performance Appraisal

• Performance based pay
• Difference between bonus and commissions
• Merit increment